Data Protection

Fx 991ex Privacy Policy – Your Data Is Safe With Us

Learn exactly how your personal data is collected, used, and protected — fully transparent and in plain English. Your privacy is our top priority at fx 991ex.

Last Updated: January 2026
256-bit SSL Encryption
0 Selling Data to Third Parties
24/7 Data Monitoring
GDPR Internationally compliant

How We Protect Your Information

The Core Pillars of Privacy Protection at fx 991ex — At a Glance

Advanced Encryption

All your data is protected with 256-bit SSL/TLS encryption — from transactions to personal messages, everything stays encrypted.

Secure Data Storage

Your information is stored on high-security servers. Regular backups and security audits are conducted to ensure your data remains protected at all times.

Never Sold to Third Parties

Fx 991ex never sells your personal information to any third party. Your data is used solely for operating the platform.

GDPR-Compliant Policy

Our Privacy Policy is built in accordance with international GDPR standards, ensuring you have full control over your personal data.

Limited Data Use

Only the minimum necessary data is collected. Unnecessary information is not gathered, and outdated data is deleted after a set period.

Immediate Breach Notification

In the event of a data breach, affected users will be notified within 72 hours and prompt steps will be taken to resolve the issue.

1. Introduction

Fx 991ex (https://fx991ex.bet) is a trusted online gaming platform in Bangladesh. We believe a player's personal information deserves the same level of respect as their privacy. This Privacy Policy is designed to give you a clear understanding of what data we collect, why we collect it, and how we keep it safe.

By creating an account or using the fx 991ex platform, you are considered to have agreed to this Privacy Policy. Please read it carefully before registering. If you have any questions, our support team is always ready to help.

In brief: fx 991ex uses your information solely to improve platform services. No data is shared with any third party without your consent.

2. Information We Collect

Fx 991ex only collects information that is strictly necessary. We do not request any excessive or unnecessary data. Below is a list of the information we collect:

2.1 Information Provided at Registration

  • Full Name (as per National ID)
  • Date of Birth (for age verification)
  • Mobile number and email address
  • Residential Address
  • Preferred Payment Method (bKash/Nagad/Rocket number)

2.2 Information Collected During KYC Verification

  • National ID (NID) or passport photo
  • Selfie or face verification photo
  • Proof of Address Document (where applicable)

2.3 Information Collected Automatically During Use

  • IP address & device information
  • Browser Type & Operating System
  • Session Duration & Gaming Activity
  • Transaction History
  • Information Collected via Cookies & Tracking Technologies
Data Type Purpose of Collection Mandatory?
Name & Contact Details Account Creation & Communication Yes
Identity Document Age & Identity Verification (KYC) Yes
Payment information Deposit & Withdrawal Processing Yes
Device & IP information Security & Fraud Prevention Automatic
Gaming Activity Service Improvement & Responsible Gaming Automatic

3. How Your Information Is Used

Fx 991ex uses collected information solely for the purposes listed below — nothing more:

  • Account Management: Creating, managing, and securing your account.
  • Payment Processing: Processing deposits and withdrawals securely.
  • Customer Support: Resolving any complaints or questions you may have.
  • Security: Preventing fraud, money laundering, and unauthorized access.
  • Legal compliance: Compliance with applicable laws and regulations.
  • Service Improvement: Improving your platform experience.
  • Promotional Communication: Notifying you about bonuses and offers (you can opt out at any time).
  • Responsible Gaming: Identifying signs of excessive gaming and providing appropriate support.

📧 If you no longer wish to receive promotional emails or SMS, let our support team know at any time. Core service communications (transaction confirmations, security alerts) cannot be turned off.

4. Data Sharing & Disclosure

Fx 991ex does not sell your personal information to any third party. However, in certain limited circumstances, data may be shared with specific parties:

4.1 Service Partners

We work with trusted third parties for payment processing, KYC verification, and technology services. These partners receive only the data necessary for their specific function and are bound by strict confidentiality agreements.

4.2 Legal Obligations

Information may be disclosed to comply with applicable laws in Bangladesh, court orders, or regulatory directives. In such cases, fx 991ex will fulfil its legal obligations.

4.3 Fraud & Crime Prevention

Information may be shared with relevant authorities in connection with investigations into money laundering, fraud, or other criminal activity.

Important: fx 991ex will never share your data with advertisers, data brokers, or any third party for commercial purposes. That is our commitment.

5. Cookie Policy

The fx 991ex website and app use cookies and similar technologies to enhance your browsing experience.

Types of cookies we use:

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Functional Cookies: Used to remember your preferences (language, theme).
  • Analytics Cookies: Analyzes platform usage patterns to help improve our services.
  • Security Cookies: Used to detect fraud and unauthorized access.

Most browsers allow you to disable cookies. However, turning off essential cookies may cause certain platform features to function improperly.

6. Security Measures

Fx 991ex uses industry-leading security technology to protect your data. The core components of our security framework include:

  • 256-bit SSL/TLS Encryption: All data transfers are encrypted.
  • Two-Factor Authentication (2FA): An extra layer of protection at login.
  • Firewall & Intrusion Detection: Preventing unauthorized access.
  • Regular Security Audits: Regular audits conducted by independent experts.
  • Data Backup: Automatic daily backups.
  • 24/7 Monitoring: Instant detection of unusual activity.

🔐 You can help keep your account secure — use a strong password, avoid logging in on public Wi-Fi, and contact us immediately if you notice anything suspicious.

7. Your Rights

As an fx 991ex user, you have important rights regarding your personal data. Learn more below:

You may request a full overview of the data fx 991ex holds about you at any time. Contact our support team and a complete copy will be provided within 30 days.

If any information we hold about you is incorrect or outdated, you can request a correction. Data can be updated directly through Account Settings or by contacting support.

Upon closing your account, you may request deletion of your personal data. However, certain information may need to be retained for a defined period due to legal obligations or ongoing investigations.

In certain circumstances, you may request that the processing of your data be restricted — for example, if the accuracy of your data is disputed, processing can be paused until verification is complete.

You can request a download of your data in an easy-to-read format (CSV or JSON), giving you full control over your personal information.

How to Exercise Your Rights To exercise any of the rights above support@fx991ex.bet Email us and we will respond within 30 business days.

8. Protection of Minors

Fx 991ex strictly prohibits registration by anyone under the age of 18. Our platform is operated for adults only. Date of birth is verified at registration, and age is confirmed through the KYC process.

If a minor is found to have opened an account using false information, that account will be closed immediately and all collected data will be permanently deleted.

For Parents: If you suspect your child is using fx 991ex, please contact us immediately. We will take swift action.

9. Data Retention Period

Fx 991ex does not retain any information beyond what is necessary. Retention periods by data type are outlined below:

Data Type Retention Period Reason
Account Information For the duration of active account + 5 years Legal obligations
Transaction Records 7 Years Financial regulations
KYC Documents 5 Years AML Regulations
Gaming Activity Log 2 years Dispute Resolution
Cookies Data 30 Days – 1 Year Technical Necessity
Support Chat 1 year Quality of Service Assurance

Once the retention period expires, data is securely destroyed to ensure it cannot be recovered.

10. Policy Changes & Contact

Fx 991ex reserves the right to amend or update this Privacy Policy at any time. You will be notified in advance of any significant changes via your registered email or app notifications.

Continued use of the platform after any changes are made will be considered your acceptance of the updated policy. Please read the updated policy carefully.

Contact Us

For any questions or complaints about our Privacy Policy, or to exercise your rights, please use the contact details below:

  • Email: support@fx991ex.bet
  • Live Chat: Directly within the platform
  • Response timeframe: Up to 30 business days

We take every complaint seriously and are committed to resolving it promptly.

Start Gaming Safely

Fx 991ex – Where Your Data Is Completely Safe

You've read our Privacy Policy — now join with confidence and enjoy your favourite games in a trusted environment.

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